Collaboration

Case Studies

Enterprise Social Software at Work (Video - 3:07 min)
See how enterprise collaboration software solutions can help organizations accelerate productivity within and across teams, improve interactions, and drive innovation.

Enterprise Social Software at Work

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A Day in the Life of a Sales Professional (Video - 3:57 min)
See a day in the life of a sales professional to find out how collaboration technologies can transform sales and help businesses realize greater profits.

A Day in the Life of a Sales Professional

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A Day in the Life of an Insurance Professional (Video - 3:51 min)
Discover how to use Cisco collaboration solutions to generate leads and help convert them into profitable customer relationships.

A Day in the Life of an Insurance Professional

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Molina Healthcare Enhances Collaboration (Video - 5:06 Min)
Molina reduced costs and accelerated performance across multiple states with Cisco Unified Communications and Cisco TelePresence.

Wholesaler Increases Sales and Saves Money (PDF - 119 KB)
Learn how Kroma Makeup improved service and increased sales closing ratio, using Cisco Unified Communications and Cisco WebEx.

Cisco Partners Gain a Competitive Advantage (PDF - 509 KB)
Nexus employees collaborate with Cisco Unified Communications and Cisco WebEx, and meet virtually with Cisco TelePresence.

Gaining Collaboration and Wireless Capabilities (PDF - 150 KB)
Cisco Services helps Swedish Medical Center deploy advanced collaboration solutions and upgrade its network for the future.

Procter & Gamble Revolutionizes Collaboration (PDF - 150 KB)
Learn how Procter & Gamble improved collaboration with partners and customers and saved on travel costs, using Cisco TelePresence.
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Improving Medical Care with Video (Video - 3:38 min)
Doctors at the Scottish Centre for Telehealth use resources efficiently by providing medical expertise through videoconferencing.

Literature

Delivering the New Collaboration Experience (PDF - 1.5 MB)
Improve interactions, encourage innovation, make better decisions faster, and increase responsiveness to customers and the market.

Cisco Collaboration Solutions At-A-Glance (PDF - 781KB)
Use this quick summary overview to understand how to collaborate with confidence across organizations.

Differentiated Business Value with Collaboration (PDF - 812 KB)
Learn more about the Cisco collaboration portfolio to support an integrated user experience.

Collaboration Services Overview (PDF - 781 KB)
Imagine the possibilities of greater collaboration, with services from Cisco and partner companies .

White Papers

Creating Collaborative Business Processes (PDF - 625 KB)
Capture the next big opportunity in business process optimization for knowledge worker productivity gains.

How Presence Can Enhance Connectivity and Collaboration (PDF - 737 KB)
In this white paper, we introduce a much broader definition of presence, explore its evolution, and propose ways that presence can be used to influence the architecture and design of systems that support and enhance the ways we communicate and collaborate.

The Return on Collaboration (PDF - 520 KB)
Learn about the three critical types of ROI that companies can realize with collaboration.

Know Your Enthusiasts and Laggards
Surprising results from a pioneering survey reveal the habits and processes critical for successful network-based collaboration.

Create a Collaborative Environment (PDF - 3.14 MB)
Learn the framework for creating a collaborative enterprise.

Cultivate Collaboration and Innovation (PDF - 3.3 MB)
Read what global research findings reveal about businesses strategic decision makers commonalities on using social media.

Articles

Improving Product Knowledge Through Collaboration
Learn how Cisco WebEx Connect helped a large group at Cisco gain flexible, dynamic collaboration within shared workspaces.

Cisco Shows You How to Get Closer to Your Customers (PDF - 505 KB)
Using new ways to work, employees can spend less time traveling and getting information, and more time with customers and partners.

Videos

Collaboration Solutions Deliver Real Benefits
See how organizations are transforming their business with the help of Cisco collaboration solutions. (Interactive Flash)

The New Collaboration Experience (Video - 1:53 min)
See the importance and possibilities of collaboration for the future of your business.

Podcasts

Advanced Services For Collaboration (MP3 - 11:31 min)
Learn how Cisco Services has evolved beyond reactive support to create architectures that support important business processes.

Social Media for Collaboration (MP3 - 11:55 min)
Learn how bringing social software into the enterprise can affect business processes and the structure of team projects.

Cisco HealthPresence and Collaboration (MP3 - 11:48 min)
Immersive video environments bring healthcare specialists to rural communities around the world, at lower cost.

Services

Services for Collaboration
Realize the full value of your collaboration investment by using intelligent, personalized services from Cisco and our partners.